- We have reinforced and expanded our security and cleaning protocols.
- We update our protocol according to the requirements of the authorities and inform our employees of new developments in procedures.
- We train our employees in self-protection guidelines and in minimising the risk of contagion.
- The use of a mask is compulsory, except in your room, when eating and drinking and in the swimming pool.
- The use of hydroalcoholic disinfectant gel is compulsory before accessing common areas.
- Remember to keep the recommended safety distance
- We apply the capacity limitations indicated by the authorities.
- Bed linen and towels will have been cleaned between 60 and 90°C in an approved laundry.
- We reduce certain decorative elements, consumables and single-use amenities.
- Staff follow a strict hygiene, cleanliness and safety protocol.
Bars and restaurants
- We rearrange tables and chairs to ensure safe distancing.
- We incorporate individual portions.
- Once finished, all table elements are removed and disinfected and reassembled with clean and sanitised elements.
Swimming pool, solarium and spa
- Passage areas are cleaned and disinfected frequently using approved products.
- We disinfect the sunbeds daily.
- Please use a pool towel to cover the sun loungers.
- We adjust the activities to small groups.
- We give priority to outdoor activities.
- The animation materials are disinfected before and after use.